How can we help?

Most answers are below. If not, write to us — a human reads every message.

Frequently asked

I can't log in
Make sure you're entering the email you signed up with. We use a one-time code by email — check spam if it doesn't arrive, and try again after 60 seconds.
How do I cancel my subscription?
Settings → Subscription → Manage subscription opens the Stripe customer portal. Cancel there; access continues until the end of the current billing period.
I want to delete my account
Settings → Account → Delete account. This is permanent and removes your profile, photos, messages and matches. Export your data first if you want a copy.
How do I report a listing or a user?
Open the profile → three-dot menu → Report. Pick a reason and submit. We review reports in order, usually within 48 hours.
I forgot which email I used
Email us from any address you control — we can help you recover your account after verifying ownership.

Replies usually arrive within 1-2 business days.

Coming soon

We'll open the contact form when launches publicly. In the meantime, the FAQ above covers most questions.